H&H BUSINESS LAB S.A. DE C.V. presents the following Privacy Notice in compliance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals (LFPDPPP, by its abbreviation in Spanish), its regulations (RLFPDPPP, by its abbreviation in Spanish) and other applicable regulations; where we make known our commitment to safeguard your privacy and communicate what we do with your personal data.
H&H BUSINESS LAB S.A. DE C.V., with fiscal residence at Chihuahua Street number 10, Roma Norte, Cuauhtémoc, Mexico City, Zip Code 06700; website: www.medexlab.mx is responsible for the use, management and protection of your personal data.
To carry out the purposes described later in this privacy notice, we will use the following personal data for:
In addition to the personal data listed above, we will use the following personal data considered as sensitive, it means, those that affect the most intimate sphere of the owner or whose misuse may give rise to discrimination or entail a potential risk for it. We affirm that the data that will be stated is used with special protection, for the purposes set out in this privacy notice:
The information that we previously collect from you will be used for the following purposes, which are necessary for the service you request:
Additionally, we will use your information for the following secondary purposes, which are not necessary for the requested service, but which allow and facilitate us to provide you with better care:
You have five business days to notify your opposition to the processing of your personal data for secondary purposes; you can do so by requesting it in a free format, where we ask you to indicate the limitations for the processing of your data, as well as the root causes of said limitations. In the application, we also ask you to include an official identification and all that information to contact you: full name, phone / cell phone number and / or email; directing your request to the mail contacto@medexlab.mx.
We confirm that we will process the data specifically for the purposes you authorize us.
We inform you that your information is shared within the country with the following areas, institutions, companies, organizations or authorities other than us, for the following purposes:
Recipients of the personal data | Purpose | Approval |
Attending physician | Attention, follow-up and review of results | No |
Hospital that provided the health service | Updating and conservation of the clinical record | Yes |
Federal and state judicial authorities | For defense or exercise of a right in a judicial process | No |
Employer in labor matters and in the hiring process | Knowledge of the state of health for the position | No |
Federal institutions in the field of health and research | Knowledge of health conditions, epidemics, data and statistics | Yes |
Note: in the box above, we inform you of the transfers we make at the national level and the purposes for which your information will be submitted. In addition, we notify you that H&H BUSINESS LAB S.A. DE C.V. will strive for the third party recipient to adhere in compliance with the assumptions of article 37 of the Law (transfers provided for in a law or treaty, when the information is necessary for the prevention or medical diagnosis, treatment or management of health care, for any company of the person responsible that operates under the same conditions of internal processes or policy, where the information is necessary under a contract, where the information is necessary to safeguard a public interest, for the administration or administration of justice; when the information is necessary for the exercise of the defense of a right in a judicial process or for the maintenance or fulfillment of a legal relationship),in coordination with the purposes set out in this privacy notice.
In summary of the above, and without prejudice, you as the owner of your information, grant your consent for the processing of your personal and sensitive data, as well as the transfers marked in this Privacy Notice in compliance with the provisions of the Law and its Regulations.
But in case you do not want your information to be used for these purposes, request your opposition by writing in free format, where we ask you to indicate the limitations for the processing of your data, as well as the root causes of said limitations. In the application, we also ask you to include an official identification and all that information to contact you: full name, phone / cell phone number and / or email; directing your request to the mail contacto@medexlab.mx.
We confirm that we will process the data specifically for the purposes you authorize us.
In order to limit the use and disclosure of your information, we offer you the following means in which you can register so that your information is not processed and in the event that you do not wish to obtain publicity from us:
The Law provides every holder with a series of benefits that guarantee the power of decision and control they have over their information, as well as the right to the protection of their personal data. Any owner may exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO rights, for its acronyms) at any time. We also notify you that there are no prerequisites for the exercise of any of them. In the same way, you can revoke your consent to the processing of your personal data, except for the exceptions set out in article 10 and its fractions of the Law(article 10 of the Law explicitly marks the exceptions in which a consent will not be necessary for the processing of personal data, such as that it is provided for in a law, that the information is in public access sources, that the data are subjected to a dissociation process, has the obligation to comply with obligations of a legal relationship, there is an emergency situation where the owner can potentially be damaged, are necessary to receive medical care, prevention or diagnosis, medical treatments, management of health services while the holder is not in a position to grant his consent or is dictated resolution of competent authority).
Documentation necessary for the exercise of ARCO rights or revocation of consent:
Delivery of acknowledgment:
Note: the term of care may be interrupted when the information provided in the request is insufficient or erroneous, does not comply with the documents to exercise the request for ARCO rights or revocation of consent. The Head of H&H BUSINESS LAB S.A. DE C.V. request the holder, for the only time, to provide the missing documents or requirements to meet the request within five business days of receipt of the request; the holder has a period of 10 business days to meet the request from the receipt of the notification. If you do not respond to the request, the request to exercise your rights or revocation of consent will be designed as not submitted, but if, on the contrary, the complete documentation is received, the person in charge of H&H BUSINESS LAB S.A. DE C.V. will do what is marked in the subsection «: Attention to the request».
Note: the aforementioned deadlines may be extended, provided that this is justified by the circumstances of the case.
In case of presenting any doubt in the process of the exercise of ARCO rights or revocation of consent, you can request more information at the email contacto@medexlab.mx.
H&H BUSINESS LAB S.A. DE C.V. uses mechanisms in remote or local means of electronic, optical or other communication, by which we collect personal data automatically and simultaneously at the time you make contact with them. Below we will define more clearly the means we use:
These are commonly small, transparent images, or tags within the code so they don’t intercede with the user experience.
1.-The use of the mobile applications called «Medexlab App» and «Medex Químico», have the purpose of generating appointments for the application of clinical analysis and its subsequent processing to obtain results.
2.- The mobile application called «Medexlab App», collects the following personal data:
-Full name
-Email address
-Birthdate
-Telephone
-Passport number or identity document of country origin.
The procedure carried out through this mobile application is as follows:
-The applicant may upload a photograph of his identity document for internal use
of H&H BUSINESS LAB S.A. DE C.V in case of request for correction of data. It should be noted that this photograph is not shared with any person or entity whether public or private and that the use of the camera of the mobile device is completely optional for the applicant.
-The applicant, once registered, can generate an appointment for the application of the test that corresponds to the clinical analysis.
Once the clinical analysis has been carried out, the applicant receives the results via email and through the mobile application.
3.- The mobile application called «Medexlab Químico», which is for internal use, carries out the following procedure:
-Review the appointments generated by the applicants through the mobile application «Medexlab App».
-Validate the results obtained once the sample has been taken.
-The camera of the mobile device is used to upload evidence of the result of the clinical analyses carried out on the applicant.
In the event that the applicant for an appointment for the clinical analysis application requires some correction in their personal data, they have the option to, through the camera of their mobile device, take a photograph of their identity document and upload it to the mobile application.
For the information generated through the camera, its treatment is reiterated in the same terms contained in this notice.
The use of the camera of the mobile device is completely optional for the applicant.
This privacy notice may undergo modifications, changes or updates derived from new legal requirements, our own needs for the prevention services, diagnostic and ophthalmic products that we offer, our privacy practices or for other reasons.
We promise to keep you informed about the changes that this privacy notice may undergo, through the site www.medexlab.mx or physically at the general reception of your closet clinic.
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